Amtrak

The National Railroad Passenger Corporation

Department

Amtrak Commercial

Making everyday interactions with rail travel more accessible, engaging and beautiful.

WEB, EMAIL, AND DESIGN SYSTEMS

I design and refine UX/UI for Amtrak Guest Rewards communications, selecting components, shaping content and creating campaign visuals across the email experience. My work also includes accessibility, design QA, typography and image direction to ensure each communication is engaging, consistent and customer-focused.

challenge

Find a solution that creates a consistent email experience for customers.

solution

Proposed a flexible design system with components and variations

results

Consistent, accessible emails built for every customer interaction.

DIGITAL & PRINT DESIGN

My work extends across physical and digital brand experiences, from large-scale event graphics and environmental design to launch materials, brochures, posters and customer-facing collateral. Projects include the 2025 NextGen Acela launch creative, train-length installations and custom print pieces, alongside original iconography and illustration I developed for Amtrak.com and supporting campaigns.