VOTE.gov

U.S. Election Assistance Commission

Department

Vote.gov

Making trusted voting information easier to find, understand and navigate.

CX/UX DESIGN

I helped shape Vote.gov’s CX/UX by creating clearer pathways to essential voting information and translating them into accessible, responsive experiences using the U.S. Web Design System. Working in Figma, I designed pages and components while collaborating with writers and developers through agile sprints from concept through implementation.

challenge

Voters needed clearer paths through complex, location-specific information.

solution

Simplified journeys and applied USWDS components to create intuitive, accessible pages.

results

A clearer experience connecting voters to the information relevant to them.

CUSTOMER JOURNEY

I helped reshape the Vote.gov customer journey by simplifying how voters navigate information and find resources relevant to their location and needs. Using the U.S. Web Design System, I translated those pathways into accessible page designs in Figma, collaborating with writers and developers through agile sprints from content development through implementation.